Privacy Policy

In this Privacy Policy, references to “you” mean any person submitting any data to us or our agent or the Website.

If you have any comments or suggestions, we would be pleased to receive them at info@purespanishsaffron.com,

Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We shall only collect information where it is necessary and we shall only collect information if it is relevant to our dealings with you.

We shall only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit the website and browse without having to provide personal details. During your visit you remain anonymous and at no time can we identify you unless you have an account on the website and log on with your user name and password.

Data that we collect

We may collect informations if you seek to place an order for a product to us on the website.

We collect, store and process your data for processing your purchase on the website and any possible later claims, and to provide you with our services. We may collect your title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.

We need this information in order to allow you to go ahead with placing your order for a product. We may use that data to process payment for the product and deliver the product to you. We also use  data to inform you when the product is about to be delivered.

We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier etc.)

We may also share your data with our franchisor. You further authorize the franchisor to use this information to sell products to you, directly or indirectly.

We may also use your data in order to manage the website, collect payment from you, enable you to subsequently use parts of the website, detect any fraud or Website abuses, send you information relevant to the Website or our products, and in case we have any queries. Payments that you make through the Website will be processed by our company Pure Spanish Saffron, a company registered in Spain.

You must only submit to us or our agent or the Website information which is accurate and not misleading and you must keep it up to date and inform us of changes.

Your actual order details may be stored with us and you may access this information by logging into your account on the Website. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

We shall not share any of your personal information with third parties without your explicit consent. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the Privacy Policy. We view protection of your privacy as a very important community principle. We understand clearly that you and your Information is one of our most important assets. We store and process your Information on computers located in Spain that are protected by physical as well as technological security devices. We use third parties to verify and certify our privacy principles. If you object to your Information being transferred or used in this way please do not use the website.

Under no circumstances do we rent, trade or share your personal information that we have collected with any other company for their marketing purposes without your consent. We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure.

Credit Check and Fraud Prevention

We use standard and authorized payment services/gateways and our Credit Check and Fraud Prevention policies are aligned to these companies. All disputes would be handled by Spanish courts.